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Why You Should Ask About 24/7 On-site Apartment Maintenance in Westfield

It’s late at night, and while you’re off to bed, you begin to feel a light dripping. Looking up, you notice a damp mark on the ceiling that’s starting to get bigger ? Do you have an emergency line for apartment maintenance? How long will you have to wait until they get there? Will you have to wait until the next morning? Or were you savvy enough to get a place with 24/7 on-site emergency apartment maintenance in Westfield?

What Exactly Constitutes A Maintenance Emergency?

Master bedroom in Westfield apartments.

Luckily, almost all of your apartment maintenance calls will be minor. You could see that your stopped up sink drain needs a more muscle than a bottle of Liquid Plumber. Or maybe you inadvertently put a hole in the wall when you went to put up some curtains. These can be irritating disruptions that can hang on until Monday morning instead of needing an urgent maintenance call in the midnight hour.

But, there are a few fixes that require urgent maintenance. Forget about a leaky pipe and your furniture in your 1-bedroom apartment could get serious damage. A broken smoke detector can keep you -- and your next door neighbors -- up all night. Emergency maintenance might also be called for if your if they are working on a separate emergency repair]153]. {{Other times the is sent to an automated system, which then goes to an night manager, who then calls a contract maintenance service,who then comes over to your home to see what’s going on.

The response between the two systems can seem outrageous, especially when you’re more preoccupied about your family’s safety . If your apartment building has 24/7 emergency repair, then they should arrive at your apartment in minutes or at a minimum give you a reasonable idea when they’ll be there. That’s much more amiable than sitting around for hours hoping an outside repairman is coming.

Three Questions You Should Ask On Your Apartment Tour

Exterior view of a Westfield apartment building.

While you go on an apartment tour and explore the luxurious apartment amenities in Westfield, be sure to ask about their maintenance procedures. Especially, ask these three questions:
  • Does your apartment complex employ on-site maintenance or do they contract out?

  • Do you request maintenance by online or phone?

  • What’s the emergency maintenance system ? How long will it take for a real person to show up?

These are responses that you should be aware of before it’s 1:00 AM Sunday morning and you’re wading through the apartment flood coming from your leaking bathtub.

Ashley Place Apartments Only Uses 24/7 On-Site Apartment Maintenance

With Ashley Place Apartments, we want you to have confidence in your new apartment home. That is why we offer on-site maintenance that can answer your emergency needs 24/7/365. Contact us at (317) 689-0173 or hit the “book a tour” button today!

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