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When To Call Maintenance In Your Westfield Apartment

If you rent a studio apartment, one-bedroom unit, or a larger apartment, it may be less time than you think before you require a repair. But, are you sure you know when to call maintenance in your Westfield apartment?

Of Course, big concerns, like HVAC and water leaks, need to be reported, but what about those minor annoyances? Should you report lighting outages or carpet damage? At what point should you repair issues yourself? 

Contact Maintenance For Your Westfield Apartment When Faced With These Problems

Minor bathroom sink repair.

If you find a significant issue – particularly something structural -- it's usually covered as part of your tenant agreement. Here are the most common issues a renter might encounter:

  • Leaking and water damage: If you discover water coming in from the floor above you or you encounter a toilet overflow or faulty appliance that causes water damage in your apartment, contact the maintenance staff immediately.

  • HVAC problems: If your air conditioning stops blowing, or your furnace stops heating, go ahead and call maintenance. Even when it’s nice out, your AC and furnace should still work correctly.

  • Toilets, Sinks, and Showers: If you have a clogged toilet, try to plunge it yourself first. If that doesn't work, then give maintenance a call. You should also get assistance for sink or shower drips.

  • Insects and unwanted guests: Some pests can get into your apartment by attaching to your your shoes or your pet. But if you notice any persistent pests -- like cockroaches, mice, or ants – it's the perfect time for your apartment manager to send out a pest control expert.

  • Appliance malfunctions: If your fridge no longer cools or your oven burner refuses to work, it's time to call maintenance. Appliances that are part of the apartment are usually covered, but smaller appliances you brought in – a toaster, microwave, washer/dryer – is up to you to repair or replace.

  • Window and door dilemmas: Your entry and sliding patio doors must lock and close appropriately. If water infiltration or damage from misuse keeps them from shutting with minimal effort, they need to be replaced for safety reasons. Windows should also open, close, and lock as expected.

  • Drywall, flooring, and other issues: If there is damage to a wall or a potentially dangerous flooring concern, contact the maintenance team. Fraying or torn carpet might require replacement, particularly if a tack is exposed.


What Should You Fix Yourself?

Furnace filter being changed.

Not every problem warrants calling maintenance. Despite the fact that some rental companies provide assistance with a range of small jobs like lightbulb replacement, it may not always be convenient to have to schedule a maintenance for low-stress tasks. These are some common issues that you could do yourself:
  • Light bulbs: When lights burn out, they could easily be switched out when you have time. However, if your light seems to churn through light bulbs, you might ask maintenance to find out if you have electrical problems. Be sure to inquire if maintenance will provide light bulbs if they need to be replaced as special bulbs are at times required.

  • Clogged pipes and toilets: If the toilet stops flushing properly, first try a plunger. It’s also smart to have some drain cleaner to clear the hair from the pipe. For snaking or leaks, touch base with maintenance to stay away from damaging the pipes.

  • Furnace filters: Unless noted in your contract, you're responsible for replacing the HVAC air filter. Not switching it out will reduce the flow of air and make your rooms uncomfortable. If you no longer see light through the filter, it's time for a replacement. Your maintenance team may supply and replace filters for you, so check with them first.

  • Keep it Clean: Unfortunately, cleaning your Westfield apartment is your responsibility. Keep in mind you should clean your interior rooms and outdoor patio or balcony areas.


Contact Ashley Place Apartments To Book Your Apartment Tour

A maintenance call is a breeze when your apartment complex employs skilled and friendly staff. Luckily, you can get the perfect rental with exceptional people at Ashley Place Apartments. Just call our leasing agents at (317) 689-0173 to schedule a tour today!
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