See our COVID-19 updates for Residents, Guests, and Associates. Learn More.

Five Questions To Ask During An Apartment Tour In Westfield

Touring an apartment is an important step in knowing if that a particular community will work for you. But while you’re looking over the kitchen and amenities on your Westfield apartment tour, it’s also a good time to ask your leasing specialist some important questions. These questions can help you get a glimpse of the feel and personal attention the community can offer. Remember that your apartment will be your home for a time, and it’s nice to see just what you’re getting into. To begin, here’s a list of the 5 questions to ask during an apartment tour in Westfield.

What’s The Apartment’s Pet Policy? 

Pets in a pet friendly apartment 

Many communities market themselves as pet-friendly apartments in Westfield, but that can be a fairly vague term. Some buildings have restrictions on dog breeds you can own, or how many pets can be in the unit. Some pet policies prohibit small animals, like rats, guinea pigs, birds, or lizards. And all pet policies usually have a surcharge on rent for your furry loved ones -- and some may even have a cleaning charge upon move out.

Inquiring about the pet policy is a must if you have a dog or cat, or you’re considering adopting one very soon. After all, you’d like your pet to be just as happy in the apartment as you are. However, it's also a good question to ask on an apartment tour if you’re not a pet owner. That way, you know what critters you might see on a day-to-day basis. Also think of asking what amenities the apartment community has for pets -- like dog runs or free waste disposal bags.

How Will I Pay Rent And Utilities?

In the old days, rent was always paid by dropping off a check at the office. These days, there could be different ways to pay. Does the company have a mobile app or can pay by direct deposit? Can I pay by credit card and acquire points for my rent payment? Some places may even let you pay through popular payment companies like Venmo or PayPal. Asking this question while on an apartment tour can be key for residents who are traveling a lot or want an easier option for paying rent.

Finding how the complex handles utilities can also save you headaches in the future. What utilities come with rent? Can you roll utilities into my rent check? Are utilities, like gas and water, set by communal use or are they determined by each unit? Do I have a choice on the internet, phone, or cable providers, or do I have to use the same company as the other residents? These questions should be basic, but sometimes the answers are different than you'd expect.

What Amenities Will I Have Access To?

Swimming pool in a JC Hart community

Your Westfield apartment tour should also include a quick peek. During your Westfield apartment tour you should also see the amenities and grounds. While a broad understanding of what’s available is helpful, you might want to ask more about the details of the communities’ amenities.

If you want to exercise in the early morning or late at night because of your personal schedule, be sure to ask about the workout center’s hours -- and when it’s the busiest. Moms and Dads may wish to see what the policy is for children to use the fitness center or pool and hot tub. If you’d love an apartment that’s not just somewhere to lay your head down at night, but a community you can truly enjoy, it’s vital to ask about amenities during your apartment tour. What you learn may influence your final choice between two apartments in Westfield.

How Do You Handle Maintenance Requests?

Bedroom door of an apartment

Before you leave your apartment tour, remember to ask about how maintenance is handled. Maintenance policies can vary between companies, from 24-hour onsite availability to outside contractors that needs to be booked during operating business hours. Unforeseen problems do occur from time-to-time, but it’s how your maintenance requests are handled that can deeply influence how you feel about your apartment.

When you’re asking about maintenance, go ahead and be thorough. Does the apartment have 24-hour on-site maintenance, or can they only perform repairs during regular business hours? Who do I contact for a critical repair issue? Is there an online form to fill out request maintenance? And how will I be contacted when they are done? You might even want to ask what work won’t be performed by maintenance, such as washer/dryer hookup or new shelving.

What’s Parking Like?

Parking lot at a JC Hart community

When you ask questions on your apartment tour in Westfield, it’s good to ask what how parking is handled. Am I assigned a parking spot, or is it first come first serve? Am I given a sticker or hang-tag for my vehicle, and what happens if my family has two cars? Are there individual garages or carports available? And make sure to inquire about the towing policy. The last thing you need is to get your ideal apartment, but find out that you need to go around the block for half an hour to find a curbside spot.

Ashley Place Will Answer All Your Questions On Your Apartment Tour In Westfield

Schedule your apartment tour with Ashley Place today, and we’ll answer all your questions while showing you the perfect apartment home. Simply call (317) 689-0173 or hit the “schedule a tour” button. And don’t forget to ask your partner or roommates to tag along, as they might have questions, too! Can’t visit the property? We offer virtual tours!

View Floor PlansSchedule a Tour